01Who We Are
Concrete Leveling Pasadena (“we,” “us” or “our”) is a concrete leveling contractor located at 2934 E Colorado Blvd, Pasadena, CA 91101. This Privacy Policy explains how we collect, use, share and protect personal information when you visit our website, contact us or request our services.
By using this website or submitting your information to us, you acknowledge the practices described in this policy.
02Information We Collect
Information you give us
When you request an estimate, fill out a contact form, call, text or email us, we may collect:
- Your name
- Phone number
- Email address
- Property or project address
- The service you are interested in
- Your preferred contact method
- Project details, descriptions and any photos you choose to send
Information collected automatically
When you visit our website, your browser and our hosting provider may automatically record standard technical information, such as your IP address, browser type, device type, pages visited, referring website and the date and time of your visit.
Information from third-party services
Our website uses third-party services, including Google Fonts for typography and embedded Google Maps for location maps. When these features load, the providers may receive technical information such as your IP address. Their use of that information is governed by their own privacy policies.
03How We Use Your Information
We use the information we collect to:
- Respond to your questions and estimate requests
- Schedule inspections, estimates and service appointments
- Prepare written estimates and perform the work you request
- Send appointment reminders, project updates and invoices
- Provide customer support and follow up on completed work
- Maintain business records and comply with legal obligations
- Operate, secure and improve our website
- Protect against fraud, spam and misuse of our website
If you have given us your phone number, we may call or text you about your request or project. Standard message and data rates may apply. You can ask us to stop texting you at any time by replying STOP or by contacting us.
04Cookies and Similar Technologies
Our website itself is designed to work without advertising or tracking cookies. However, embedded third-party features such as Google Maps may set cookies or use similar technologies on your device.
Most web browsers let you block or delete cookies through their settings. Blocking cookies may affect how some embedded features, such as maps, work.
If we add analytics or advertising tools in the future, we will update this policy to describe them.
06How Long We Keep Your Information
We keep personal information only as long as reasonably necessary for the purposes described in this policy, including providing services, honoring warranties, keeping business and tax records and resolving disputes. When information is no longer needed, we delete it or securely dispose of it.
07How We Protect Your Information
We use reasonable administrative, technical and physical safeguards to protect personal information. However, no website, internet transmission or storage system is completely secure, and we cannot guarantee absolute security. Please avoid sending sensitive information, such as financial account numbers, through our website forms or by email.
08Your Privacy Choices
You may contact us at any time to:
- Ask what personal information we hold about you
- Request that we correct inaccurate information
- Request that we delete your information, subject to legal and record-keeping obligations
- Opt out of marketing calls, texts or emails
We will respond to reasonable requests within a reasonable time. We may need to verify your identity before acting on a request.
09California Privacy Rights
We are located in California and serve California residents. Depending on the size and nature of our business, California privacy laws, including the California Consumer Privacy Act as amended by the California Privacy Rights Act, may give California residents additional rights, such as the right to know, delete and correct personal information and the right not to be discriminated against for exercising these rights.
As stated above, we do not sell personal information or share it for cross-context behavioral advertising. California residents may also request information about any disclosure of personal information to third parties for their direct marketing purposes under California Civil Code Section 1798.83. We do not make such disclosures.
To make a privacy request, contact us using the information below.
10Children’s Privacy
Our website and services are intended for adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us and we will delete it.
11Links to Other Websites
Our website may contain links to other websites, such as social media pages, review sites and map services. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies.
12Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the effective date at the top of this page. Your continued use of our website after changes are posted means you acknowledge the updated policy.
13Contact Us
If you have questions about this Privacy Policy or want to make a privacy request, please contact us:
- Concrete Leveling Pasadena
- 2934 E Colorado Blvd, Pasadena, CA 91101
- Phone: (747) 283-0446
- Email: info@concretelevelingpasadena.com